I WANT TO USE ROOT BAKING CO. BREAD IN MY BUSINESS. HOW DO I SET up an account?
Thanks for your interest! If you fill out our wholesale inquiry form, or email firstname.lastname@example.org we will get in touch within a day and set up a meeting.
I ALREADY HAVE A WHOLESALE ACCOUNT, HOW DO I PLACE AN ORDER?
If you already have an account set up with us, you can place your order by calling the wholesale number and leaving a voicemail, or emailing email@example.com. Emailed orders will be confirmed during business hours.
WHAT IS THE CUT-OFF TIME FOR CHANGING/PLACING/MAKING AN ORDER?
Because our bread takes time, and we pride ourselves on getting your order right, our cutoff time is 5:00pm two days prior to delivery. For example, if you need your bread for Friday, the cutoff time for that order is Wednesday at 5pm. Orders placed after the 5pm cutoff may not be guaranteed for delivery.
WHAT DAYS DO YOU DELIVER?
We deliver 5 days a week (Tuesday-Saturday). We're extraordinarily small, and quality is our first priority, so please understand that we can't yet handle a 6 or 7 day delivery schedule.
DO YOU WHOLESALE PASTRIES?
Unfortunately, no. Though, there are a few exceptions. Call the bakery for more information.
DO YOU SLICE BREAD?
No. As much as we think that our bread is great for sandwiches, we don't slice because it hastens the staling process. Basically, we want you to have the freshest bread possible. We recommend a good, sharp, serrated bread knife.
WHERE CAN I buy a loaf?
You can always find us at the John's Island Farmers Market, as well as our Wednesday Bread Online Ordering Program. In the meantime, check our our "Where to find us" page for the current list of retail options.
HOW DO I STORE my BREAD?
Because our breads are naturally leavened, they have a longer shelf life than yeasted breads. The easiest way to "store" your bread is to simply stand the loaf on a wooden cutting board, cut side down, with the paper bag (that the bread arrives in) loosely covering the other half. Stored like this, the bread will keep for 2-3 days (except the baguette). We don't recommend storing our bread in plastic bag at room temp or putting it in the fridge - it will lose the crust we cherish.
Freezing our bread: Good news, our bread freezes wonderfully! To store your bread for a longer time, freeze the loaf in a plastic freezer bag. To serve, remove the bread from the plastic and let it sit at room temp for one hour. Heat your oven to 400F-425F, and re-bake 5-8 minutes. Enjoy your re-heated bread within 24 hrs.
IS THE BREAD CERTIFIED ORGANIC?
Short answer, no. Long answer: We love the folks growing and milling organic flour, and so we use it wherever possible. Many of our breads are 100% organic. However, because we also source grains from producers who embrace sustainable, high quality practices, but don't necessarily have organic certification, we can't claim that our bread (or our bakery) is organic. For us, using only certified organic grains unnecessarily constrains our capabilities to produce the best bread we can. Addendum to short answer: Some of our breads are organic, others are not. In either case we care more that they match our standards for excellent bread.
DO YOU USE GMO wheat?
To our knowledge, there is currently no commercially grown GMO wheat in North America. So, no.
IS ALL THE BREAD MADE WITH SOUTHERN GRAINS?
Not yet, but that's where we want to go. Though roughly 75% of our breads are made with grains that are grown and milled in the Southeast, we still source high quality (certified organic) flours from the midwest for a few of our breads. Ultimately, we support quality over all else, and we'll be darned if we don't love a great Semolina or Khorasan bread (both made from wheat crops that don't necessarily thrive in the Southeast). That being said, a large part of our mission is to continue building relationships with Southern growers and millers in order to source a larger percentage of our grains regionally.
EMPLOYMENT - ARE YOU HIRING OR TAKING STAGES?
Thanks for thinking of us! We're always looking to talk to talented bakers and eager baking nerds alike. Email us at firstname.lastname@example.org and we'll be in touch.